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PRODUCT WARRANTY
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All products are warranted by the manufacturer. Limited manufacturer warranties are as follows:
Pro-Tech Carbon Monoxide Alarms: 5 Years
Smoke Alarms: Vary upon manufacturer's specified warranty period. Each product's warranty is displayed within each smoke alarm's product detail page.
Vacuum Cleaners: Vary upon manufacturer's specified warranty period for the particular part. The manufacturer's warranty is displayed within the vacuum cleaner's product detail page.
Please contact the manufacturer direct for warranty service. Detectors Plus and its distributor do not provide warranty service.
Detectors Plus and its distributor will not be liable, in any event, to the customer for damages, including but not limited to: lost profits, lost savings, incidental damages, consequential damages, or any damage related to the use or the inability to use the product.
In no event, shall the liability of Detectors Plus and/or its distributor exceed the purchase price of our products.
By purchasing any product that is advertised on this site (detectorsplus.com), the customer acknowledges that he/she has read and understood the warranty disclaimers posted on this site (detectorsplus.com), and that he/she agrees to abide by the terms and conditions of Detectors Plus.
RETURN POLICY
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All products must be new, unused, and have a pre-approved Returned Goods Authorization Number (RGA) before returning to our distributor. To obtain a RGA Number, you must make sure that the merchandise passes all of the required specifications below, then you must request an RGA from Detectors Plus by emailing your Return Request.
All materials returned must:
1. Be unused, new and resalable
2. Be in the manufacturer's original packaging
3. Include all documentation
4. Include all accessories
5. Be returned within 14 days of invoice date. NO returns will be accepted after the 14 day period is over.
Any products that arrive defective will be replaced by our distributor at no charge provided the defect is reported within 14 days of invoice date. Defects discovered after 14 days must be reported directly to the manufacturer. Refer to the owner's manual and warranty for instructions.
Any items returned for non-warranty issues will be subject to pre-approval by our distributor and a restocking fee of 25%. Customer is responsible for return freight. We recommend shipping via UPS, insured.
Any returned items that do not meet the above terms will be refused or returned to buyer. All sales are otherwise final.
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